Taylor’s Independent Family Funeral Directors are delighted to have received some beautiful comments from clients following the funeral for a loved one.
My family and I cannot thank Sam enough. Having used him twice within a few weeks, he has an incredible approach. Always treated us with the utmost respect and dignity, he listened, accepted and assisted without compromise. He went well above and beyond to ensure ‘we’ were ok and even hand delivered documents outside of office hours. As a family we could not have dealt with the situation we found ourselves in without Sam. I would not hesitate but to recommend him as the ‘go to’ service in the area. Other well known local companies have now become corporate, where numbers become more important than the individual. When you face bereavement you need a helping hand, empathy and understanding. Sam delivers on every level. THANK YOU!
I just wanted to email you to say a heartfelt “Thank you” to you and your staff for the way you supported us, and particularly my Mom through yesterday. You were so kind and respectful and you really helped guide and support us all through a very sad time in a very professional, yet caring way. My Mom wanted me to mention how helpful she found you throughout the time leading up to the funeral as well as on the actual day. We all feel you really went the extra mile for us Sam and you made things so much easier for us to deal with. It’s often the little things sometimes that mean so much; such as providing us with contact names for flowers and caterers at a time when all our heads were a little foggy to say the least and stopping the hearse outside Mom’s neighbour’s house so that she could pay her respects as she was too frail to attend the funeral. Mom thought Lisa Flowers was wonderful by the way and the arrangement she did for Dad was just right. Sam, we all really want to wish you the best of luck in your business because you deserve it. I hope we won’t be needing you again for some time to come but we will all have no hesitation in recommending you to others.
Gill from Dorridge
Thank you so much for the fantastic and human way you handled our Dad’s funeral. From beginning to end you showed such care & professionalism and made the whole process so much easier. Dad would have been really impressed!
Thank you for taking care of our mother and doing such a wonderful job with the funeral. The care and understanding you showed during such a sad and difficult time will never be forgotten, it is special people like you that make such a difference.
It was a day filled with a mix of emotions, but made all the more special by Taylors.
Family from Dorridge
On behalf of the family I would just like to say many thanks for your kindness and support on making Thursday such a special day for my beautiful sister.
Family from Solihull
Dear Sam & Helen
Thank you both for all your efforts to make Dad’s funeral everything that Mum wanted.
With grateful thanks.
Family from Dorridge
I just wanted to say what a fantastic job you did in arranging and managing my Fathers funeral today. Everything ran like clockwork. Going via the Royal Star & Garter home was really special – thank you for the suggestion.
We were thrilled with the flowers from Lisa Hicks, and she was a delight to work with. Dawn’s leading of the service was really well done and she has been extremely professional to deal with.
It was a very special day and I want to thank you for managing it so wonderfully.
'A' from Dorridge